Privacy Policy

Last updated: 6 October 2026

Identity and Role of the Data Controller

famelinksry acts as the data controller for personal data processed through this website. We are responsible for determining the purposes and means of processing personal data collected from visitors and users in the United Kingdom.

Scope of This Notice

This privacy policy applies to all individuals who access or use our website, including prospective clients, media professionals, and other visitors located in the United Kingdom. It explains how we handle personal data in connection with our services for professional video operations, live signal management, content distribution, camera work, and high-quality feed creation for news and broadcasting.

Categories of Personal Data and Sources

We collect personal data directly from you through forms, including contact details submitted via our contact page. This may include names, email addresses, phone numbers, and professional affiliations. Additional data such as IP addresses, browser types, and usage patterns are obtained automatically through server logs and analytics tools. We do not obtain data from third-party sources beyond standard service providers.

Purposes of Processing and Legal Bases

Data is processed to respond to enquiries and provide service information under the legal basis of legitimate interests. For contract performance, we process data to deliver media feed services when agreements are formed. Consent forms the basis for marketing communications where you have opted in. Compliance with legal obligations requires processing for regulatory record-keeping under UK GDPR and the Data Protection Act 2018.

Requirement to Provide Data and Consequences

Providing contact details is necessary to receive responses to enquiries or to engage our services. Failure to supply required information may prevent us from processing requests or fulfilling broadcasting support contracts.

Cookies and Similar Technologies

Our site uses cookies and similar tracking technologies to support functionality and analyse traffic. Full details, including how to manage preferences, are set out in our separate Cookie Policy referenced via the site-wide banner.

Processors, Recipients and Legal Disclosures

Personal data may be shared with service providers such as hosting platforms, analytics providers, and professional advisors acting as processors under contract. Disclosures may occur where required by law, for example to regulatory bodies or in response to court orders.

International Transfers and Safeguards

Where data is transferred outside the United Kingdom, such as to service providers in other countries, we rely on appropriate safeguards including standard contractual clauses approved under UK GDPR to ensure equivalent protection.

Retention Periods and Criteria

Contact data is retained for up to three years after the last interaction to handle follow-up enquiries. Usage logs are kept for twelve months for security and analytics purposes. Retention beyond these periods occurs only where legal obligations demand longer storage, such as tax or regulatory requirements.

Security and Data Minimisation

We implement technical and organisational measures including encryption, access controls, and regular reviews to protect data. Data collection is limited to what is necessary for the stated purposes, avoiding excessive or unnecessary processing.

Data Subject Rights and Exercise Methods

Under UK GDPR you have rights to access, rectification, erasure, restriction, portability, and objection. To exercise these rights contact us using the details on our Contacts page or via [email protected] or 01483 234344. Requests are handled within one month.

Withdrawal of Consent and Objection to Marketing

Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You may also object to direct marketing or profiling by using the unsubscribe options in communications or by writing to 6 Union Court, 20-22 Union Road, London, SW4 6JP, United Kingdom.

Right to Complain to the Supervisory Authority

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner's Office, the UK supervisory authority, via their website or postal address.

Children and Age Restrictions

Our services and website are directed at professional users in the media and broadcasting sector. We do not knowingly collect personal data from individuals under the age of 18.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.

Policy Changes and Effective Date

We may update this policy to reflect changes in law or practice. The current version is effective from 6 October 2026. Continued use of the site after updates constitutes acceptance of the revised terms.